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Have you ever gotten on a call with a potential client and blurted out something that you regretted later? Or what about not being able to answer a question without stumbling around for the right answer? Weve all been there at some point, and unfortunately, not every prospect call is a successful one.
Social Media is greater than the sum of its parts, but it is these parts that define the socialization of business. Today consumers are interacting...
In one of my posts from last week, I talked about how going beyond great and getting to wow requires an excellent experience for the client that should continue even after the...
Opera , the Oslo-based browser company, has released its latest monthly State of the Mobile Web Report . The company is calling this month's report the "World Cup Edition", as...
Facebook has begun the rollout of a new feature, Facebook Questions, which will allow users to get answers to their queries from the entire Facebook community.
Yesterday Cisco paid homage to Old Spices recent response campaign with their own YouTube response project, featuring Ted From Accounting. Just like Old Spice, Cisco announced...
Alright, so Ill come out and say it: I use to be totally annoying on Twitter. Maybe it wasnt always my own Twitter account (gasp! a clients account), but in the Twitosphere I...
Every day I spend an hour or two curating a set of links that I find provocative, useful, or important, adding a few lines of commentary to boot. It's called Signal , and you...
As an age-old gag among Apple critics goes, Steve Jobs , with his marketing mastery, could sell a rock. (Just stick a lowercase "i" in the name.)
