Microsoft Exec: "Hidden Google Tax"
In a post on the "Why Microsoft" blog,Tom Rizzo, senior director of Microsoft Online Services, wrote on what he deems "the hidden Google tax." According to Rizzo's post, there are so many hidden costs for those running Google Aps that it's "tantamount to paying a tax."
Microsoft's Online Services team interviewed more than 90 small and medium-sized businesses across five countrues. The team claims that they found that organizations that have evaluated Google Apps have found that the projected versus actual costs of switching to Google Apps greatly increase their total cost of ownership (TCO). The three general areas where organizations feel the hidden costs are greatest are in the areas of deployment, IT support costs and user training.
Rizzo writes, "For example, Google Marketplace lists... [via At Work]