Apple CEO Apologizes For Maps, App Store Promotes Competitors
As previously reported, Apple CEO Tim Cook issued an apology to iOS device customers today, admitting that the Maps product, which the company replaced Google Maps with, is not a great product, and even went so far as to suggest some alternatives for users.
At Apple, we strive to make world-class products that deliver the best experience possible to our customers, said Cook. With the launch of our new Maps last week, we fell short on this commitment. We are extremely sorry for the frustration this has caused our customers and we are doing everything we can to make Maps better.
While were improving Maps, you can try alternatives by downloading map apps from the App Store like Bing, MapQuest and Waze, or use Google or Nokia maps by going to their websites and creating an icon on your home... [via WebProNews]
Additional Coverage
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Apple: Sorry About Our Maps, Use Google or Bing Maps Instead (Search Engine Watch )
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Apple CEO On Maps To Customers: “Extremely Sorry” & Try... (Search Engine Land )
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If You Got Lost Using Apple Maps, Tim Cook is Sorry (Marketing Pilgrim )
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Apple CEO Tim Cook apologizes for iOS 6 Maps fiasco... (Tech Ex )
