Jeff Welch on HCSC, Bloom, and Defined Contribution

Unfortunately Ive been swamped lately, but I wanted to get out the notes from the last interview I did at the World Health Care Congress (#WHCC12) in DC. I had the chance to sit down with Jeff Welch from Health Care Service Corporation (HCSC). Jeffs the Divisional Vice President of Consumer Markets which is obviously a very hot area these days as everyone is talking about the retailing of healthcare.

Jeffs focused on some of HCSCs consumer efforts including their work with Bloom which they bought with Wellpoint and BCBSMI. As we know from lots of surveys (e.g., Medco survey, Towers Watson survey), consumerism is a hot topic with lots of recent articles about the work that companies like Change Healthcare and Castlight are doing (see Money article or Bloomberg article). From Jeffs... [via Patient Centric Healthcare]