How MSPs Can Price Mobile Device Management

Maybe it started with a trickle. One end user at one customer asked you to configure his iPad and make sure it was secure for business data. But what started as a trickle is now a flood and for many MSPs who had been working on the ad hoc device here and there now find they are providing a free service to a fleet of devices. It doesnt make business sense. But how do you persuade a customer to pay for something that used to be free?

And how do you get a customer to pay for a service on a device that just doesnt break? Joe Panettieri predicted here that MDM per-device pricing is dead:

Ive had an iPad for two years. It just works. As a small business co-founder I cant imagine paying someone a per device fee to take care of my companys iPads and tablets. I think Ill get some strong debate on... [via MSPmentor]